Scale Your Business withAI & Automation
We know that time kills all deals. Ricochet helps business owners win back time, respond instantly, and scale without burning out.
How We Help You Scale
We offer consulting, marketing, seminars, and implementation services to help you streamline operations and scale your business.
Business Consulting
Strategic guidance from experts who've built multiple million-dollar businesses. We understand what it takes to grow, hire, market, and actually run a company.
Marketing Services
AI-powered marketing automation that helps you capture leads, respond instantly, and never miss an opportunity. Turn missed leads into closed deals.
Seminars & Training
Learn from real business owners who've been in the trenches. Our seminars teach you the playbook for scaling with AI and automation.
Implementation
We don't just provide software—we implement complete systems. From hiring automation to customer service, we solve the whole problem. We've helped businesses with their hiring process and have our own proven system to streamline it.
Why Ricochet is Different
You don't need another IT guy. You need a business partner who gets it.
Most platforms just hand you a tool and say "good luck." We've been in the trenches building multi-million dollar businesses for over 20 years—insurance, cleaning, medical, and more.
If you're like most business owners, you're drowning in:
- •Manual tasks that eat your time and sanity
- •Missed leads because someone else responded first
- •Hiring chaos—the best candidates slip through your fingers
- •Disconnected tools that make you feel more like an IT guy than a CEO
Understand Business, Not Just Code
We ask the right questions, not just 'what do you want automated?' We understand the real challenges of running a business.
Tested on Real Businesses
Ricochet was born out of necessity inside our own companies. We've built and tested these systems on multi-million dollar businesses.
Solve the Whole Problem
From hiring to customer service to sales, we cover it all. We don't just automate tasks—we build complete systems. We've helped businesses with their hiring process and have our own proven system to do it.
Meet You Where You Are
Whether you want plug-and-play templates, done-with-you builds, or full consulting, Ricochet adapts to your needs.
Bottom line:
We don't just provide software, we give you the tools, the playbook, and the coaching to win.
What Our Clients Say
Don't just take our word for it—hear from business owners who've transformed their operations with Ricochet.
"Ricochet transformed our business. We went from drowning in manual tasks to scaling effortlessly. The automation systems they built saved us 20+ hours per week. Derek and Steven understand what it takes to run a service business because they've done it themselves."
"Working with Ricochet was like having a business partner who actually gets it. They didn't just give us tools—they gave us a complete playbook for growth. The implementation was seamless and the results speak for themselves."
"The best investment we've made. Our lead response time went from hours to seconds, and our conversion rate doubled. Ricochet's systems are game-changers. They understand business, not just technology."
About Ricochet Business Solutions
Meet the team behind Ricochet—business owners who understand what it takes to scale.
Derek Hazelwood
Founder and Visionary
"I did not build Ricochet to sell software. I built it to save my sanity."
Running multiple businesses in insurance and cleaning, Derek hit the same wall most business owners face: too many tasks and not enough time. Hiring alone was chewing up his life. So he created Ricochet as an in-house solution with our own hiring system. It worked so well that other owners started asking how they could use it too.
Now Ricochet is the business he wishes he had years ago—a system that frees you up, speeds you up, and lets you grow without grinding yourself into the ground.
"So why do I call Ricochet Systems the Cadillac Blackwing of automation? Because it is powerful and fast with 668 horsepower under the hood. But it is also versatile. It is not a fragile Ferrari that only works as a track monster. It is a machine that can carry your family, your groceries, and your business where it needs to go, while still lighting up the tires when you hit the gas. That is Ricochet. Versatile, powerful, and built for the real world." - Derek H.
Steven Martinez
Marketer & Software Engineer
A marketer and software-oriented builder who cares about one thing: getting results that show up in the numbers.
Steven bridges the gap between strategy and execution by combining marketing, funnel building, and software engineering skills. He designs and launches campaigns, builds automations around CRMs and APIs, and creates systems that make customer acquisition and follow up predictable instead of random.
He treats every workflow like a product—measured, optimized, and refined until it works on its own. This data-driven approach ensures that every system delivers measurable results.
Together with Derek, Steven is part of the partnership launching Ricochet Business Solutions to a new standard—bringing together proven business experience with cutting-edge technology solutions. Learn more at swmartinez.com.
Start Winning Today
Book a discovery call with the team and see how we can help scale your business.